At SmartCore Admin, we understand that administrative tasks can quickly become overwhelming, taking valuable time away from strategic priorities and business growth. Our reliable, tailored support helps streamline your operations, reduce workload pressures, and keep your business running smoothly behind the scenes.

Services include:

• Email and inbox management
• Calendar and diary coordination
• Data entry and database maintenance
• Document creation and formatting
• File and records management
• Client correspondence and follow-ups
• Invoicing and administrative support

Whether you need occasional assistance or ongoing support, SmartCore Admin acts as an extension of your business, providing dependable, confidential, and professional administrative services that allow you to work smarter, not harder.

Investment

£25 per hour

Monthly Retainer Package
£225 per month (10 hours)

✔ Priority availability
✔ Guaranteed monthly support
✔ Flexible use of hours throughout the month
✔ Cost-effective solution for ongoing business needs

Need additional support? Bespoke retainer packages can be tailored to meet the unique requirements of your business.

Your time is valuable. Let SmartCore Admin take care of the administration, so you can focus on growth, productivity, and success.

Your time, Protected

An accessible introduction to medical terminology, designed to help NHS and healthcare teams develop their understanding of common medical terms and language used in healthcare settings.

Ideal for administrative staff, healthcare support workers, and professionals new to healthcare environments.

This introductory session provides a practical foundation in medical terminology, helping participants feel more confident when working with healthcare documentation, clinical correspondence, and medical professionals.

Learning Outcomes

By the end of this session, participants will be able to:

✔ Understand commonly used medical terminology and abbreviations

✔ Recognise basic anatomical and physiological terms

✔ Interpret healthcare correspondence with greater confidence

✔ Improve accuracy when processing healthcare documentation

✔ Communicate more effectively within healthcare settings

✔ Build confidence when supporting clinical teams and healthcare professionals

Designed for individuals who already possess a basic understanding of medical terminology and wish to further develop their knowledge.

This interactive workshop explores more advanced medical language and terminology used across a variety of healthcare specialties, improving understanding, confidence, and workplace efficiency.

Learning Outcomes

By the end of this session, participants will be able to:

✔ Interpret complex medical terminology and clinical language

✔ Understand terminology commonly used across medical specialties

✔ Apply terminology accurately within day-to-day healthcare administration

✔ Process clinical documentation more effectively and confidently

✔ Reduce administrative errors through improved understanding

✔ Support healthcare professionals more efficiently through enhanced knowledge

Practical, interactive training designed to help individuals and teams recognise conflict, communicate constructively and develop effective approaches to resolving workplace disagreements.

Suitable for businesses, managers, team leaders and employees across a range of sectors.

Additional pricing is available for larger groups and bespoke training requirements.

Effective communication is the foundation of successful teams. This practical and engaging session equips participants with the skills to manage challenging conversations, resolve workplace disagreements, and foster positive professional relationships.

Learning Outcomes

By the end of this session, participants will be able to:

✔ Identify common causes of workplace conflict

✔ Recognise different communication styles and behaviours

✔ Apply active listening and effective communication techniques

✔ Manage difficult conversations with confidence and professionalism

✔ Resolve disagreements constructively and respectfully

✔ Promote positive working relationships and stronger team collaboration

✔ Contribute to a healthier, more productive workplace culture

What's Included?

✔ Expertly delivered training sessions

✔ Interactive learning environment

✔ Practical workplace examples and scenarios

✔ Opportunity for questions and discussion

✔ Digital learning resources and supporting materials

✔ Certificate of Attendance for all participants

Requests requiring completion on the same working day, or outside of agreed timescales, may be subject to an urgent priority fee.

Urgent Same-Day Support: Standard hourly rate + 25%

Subject to availability. 

Support outside standard business hours may be available upon request.

• Evening Support (after 7:00pm)
  • Standard hourly rate + 25%
• Weekend Support:Standard hourly rate + 50%

Subject to availability and prior agreement.

Where monthly retainer hours have been fully utilised, additional hours will be charged at the applicable hourly rate for the service provided.

To protect allocated diary time and ensure availability for all clients:

• More than 48 hours' notice:No charge
• 24-48 hours' notice:50% of the booked service fee
• Less than 24 hours' notice:100% of the booked service fee

Where a scheduled meeting, consultation, or training session is missed without prior notice, the full session fee will be payable.

For in-person meetings, training sessions, or services delivered outside the local area, reasonable travel expenses may apply and will be agreed in advance.

Invoices are payable within 14 days of issue unless otherwise agreed in writing.Work may be paused on accounts with overdue balances until payment has been received.